Change your mind? We’ve got your back!
We are proud to offer hassle-free exchanges or returns for store credit within 90 days of the purchase date. Please review the policy below to ensure your order qualifies.
Change your mind? We’ve got your back!
We are proud to offer hassle-free exchanges or returns for store credit within 90 days of the purchase date. Please review the policy below to ensure your order qualifies.
U.S. Return & Exchange Policy:Scroll down for international return instructions.Your return or exchange must meet the following criteria:
Ready to Get Started?Fast and easy returns - complete in less than 3 minutes.Please have the following items ready:
International Returns & Exchanges:Please contact us directly to receive detailed international return instructions and a return authorization number.
Product Issue:If you believe there is an issue with your product, contact our Customer Service team for assistance. Please include your order number, a description of the problem, and a picture of the issue to help us better assist you.
Still Need Help?Reach out to our awesome Customer Service team for support!
Call or Text (Monday-Friday 9am-5pm EST): +86 19936648357
Or hit the MESSAGE button in the bottom right corner of the website.
Tactical weapon Gear operates in alignment with our returns policy, Vision, and Values when processing returns and asks our customers to do the same. We inspect all returned products and reserve the right to decline returns or exchanges that do not meet our listed requirements. Other restrictions may apply. All refunds and exchanges are issued at the discretion of Tactical weapon Gear, LLC.
*Refunds may only be made to the original payment method.*To ensure the integrity of every panel sold, all Bullet Proof Panels sales are final and no returns are accepted. *Tactical weapon Gear is not responsible for items lost in transit or damaged during the return shipping process.*Unauthorized returns may not be accepted and do not guarantee a refund.